Frequently asked questions

Yes. All prices shown are in US Dollars and inclusive of 5% VAT unless explicitly stated otherwise.

In-stock pieces are available as shown with a fixed price, cart, and checkout. Made-to-order pieces are built to your chosen dimensions, materials, and finish — you submit your requirements and we prepare a quotation before production.

Made-to-order furniture typically takes 6–12 weeks depending on materials and finish. Your exact timeline is confirmed on your quotation before you commit.

Yes — we deliver and install across mainland UK with our own white-glove team, including room placement, assembly, and packaging removal.

Absolutely. Visit our Marylebone showroom, or book a private appointment with a design consultant through the Contact page.

Credit and debit cards, Tabby and Tamara (buy-now-pay-later), Apple Pay, bank transfer, and cash on delivery.

Made-to-order pieces are non-returnable unless faulty or not as specified, since they are built to your exact requirements. As-shown pieces can be returned within 14 days.

Yes — we work with interior designers and hospitality projects. Contact our team to discuss trade terms and volume commissions.